Help is here.
Need help tracking an order?Find and track an order
Back to Help Center
Account, billing & payments
Billing & Invoices
  • How do I report an unauthorized purchase or billing error?
  • How do I find an invoice for my Vista x Wix Subscription?
  • Can I pay for my order via invoice?
    • Sales Tax
  • Is my order subject to US sales tax?
  • Why do I need to enter a Tax ID to place my order?
  • I am a tax exempt customer and/or a reseller. How do I collect a refund for the taxes I paid?
  • I am a returning tax exempt and/or a reseller customer who has already submitted the required tax exempt documentation. How do I collect a refund for the taxes I pay on subsequent orders?
  • What is a Tax ID?
  • What is customs?
    • Payment
  • Why am I being charged an international transaction fee?
  • Do I have to order a minimum quantity?
  • Items saved in cart
  • How do I pay with Apple Pay?
  • How do I know if there was an issue with my payment?
  • Do you offer gift receipts?
  • Where are my saved payments?
  • Can I add a new credit card to my saved payments?
  • How do I remove saved credit cards?
  • Which payment methods do you accept?
    • Promotions & Credits
  • Where do I enter my promo code?
  • I'm having trouble using my promo code.
  • How do I use my promo code?
  • How do I change the promo code in the cart?
  • I ordered without logging in. Can you give me merchandise credit for my order?
  • Are there any promotions available for use on my purchase?
  • How do I apply a merchandise credit to my order?
  • Once a refund is issued, how long will it take for me to see the funds in my account?
    • My Vista Account
  • How can I Disconnect Social Media Login from my Account?
  • My Vista Account
    • Cancel My Account
  • How can I delete my account?
    • Accessing My Account
  • How do I log out of my account?
  • How do I register / create an account?
  • How do I log in after multiple sign-in attempts?
  • How do I log in to my account?
  • I get an error when trying to sign in. What do I do?
    • Account Information
  • How do I update my account and contact information?
  • How do I change or reset my password?
  • Can I delete images from previous uploads or order history?
  • How do I unsubscribe or opt-out of e-mail communications?
  • Where is my account number?
    • Notices
  • Improved search features
  • The site & language selector is at the bottom of the site.
  • Where are my previously purchased digital items?